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Report: #1492357

Complaint Review: Digit Media Designs - San Deigo Califorina

  • Submitted:
  • Updated:
  • Reported By: Jeremy — DAWSONVILLE United States
  • Digit Media Designs Not stated San Deigo, Califorina United States

Digit Media Designs "Bait and switch" San Deigo Califorina

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Was sent a text message offering a great deal on a logo for my business and I told the guy I was interested in the deal. Paid the money for a logo and also to have a website done, but a few days later when the logo was done they wanted another $299.00 dollars for the legal process. Complained to them that that info was not given to me prior to paying for the logo or even during the initinal text, otherwise I would have passed on the offer.

Customer support is horrible and the manager that I spoke with was completely rude and unprofessional. He tried yeling at me and saying that it was my fault, which I myself would never talk to a client that way. He then said that he was not giving me my money back and I had to pay the extra $299.00 to complete the project.

No where on in the text, emails, or even on their website does it say the cost of the legal porcess or even that there are no refunds!! At this time i am still looking for ways to get my money back and if there are any legal actions that I can take.

This report was posted on Ripoff Report on 02/28/2020 02:08 PM and is a permanent record located here: https://www.ripoffreport.com/report/digit-media-designs/san-deigo-califorina-bait-1492357. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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