DMTN-TV Formerly Shack TV. They kept my money then banned my IP address

This is an IPTV site. That is, they offer an alternative to cable TV. It claims to be legal but for $39 for 3 months you can get channels from all over the world through Android or Fire TV device. They have a Youtube channel and website and seem very legit.

I subscribed and was initially impressed. I enjoy watching UK channels. But I was constantly having problems. After submitting support ticket after support ticket they would always close my tickets without any reply or resolution. So I went on Scam Advisor and reviewed them.

The next thing I knew ALL of the channels were blocked and when I went to the website to try and submit yet another support ticket I received a message that my IP address had been banned for spam. I emailed them and got the following reply:

"You have been prevented from using our service because you have reported our content. We have always worked to make the customer always the best quality possible, so we do not welcome you and there are many customers who respect us and appreciate our efforts. It's better not to respond to this message. You will never be answered. With all due respect."

That's what they replied to me! I have the screen shot! Apparently they are not English majors because their sentences were not even entirely cogent.

My subscription is paid up until October 24 but they have blocked me, banned my IP address and will not respond any further to my emails. So based on their reply I now suspect that their service is in fact illegal! I never "reported" them until now, I simply REVIEWED them previously! They owe me a refund for cutting me off, and since they are apparently not legal they need to be shut down!

DMTN-TV.net

https://www.youtube.com/channel/UCZYDabSEyvvv_PNC_lWwveA