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Ripoff Report | Don Thornton Cadillac Tulsa Review - Tulsa, OK
Report: #1513569

Complaint Review: Don Thornton Cadillac Tulsa - Tulsa OK

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  • Don Thornton Cadillac Tulsa 3939 S Memorial Drive Tulsa, OK United States

Don Thornton Cadillac Tulsa Don Thornton Volkswagen of Tulsa Scam compliant review -Service department ripped us of of 1200 dollars! Dont trust! Do not trust anything they say! Don Thornton died and the place has went down hill Tulsa OK

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Son took our car in because it had rough idle in the morning after it been sitting overnight and very slow loss of coolant, had to add coolant every couple months.

They diagnosed it with bad spark plugs and said it needed crossover gasket. Cost 1200 dollars. He told them the cadiliac forum experts said the chances of it being the spark plugs would be very very slim because the car only has 50,000 miles on it but they said "its the only thing it could be."

I got in my car the next morning and still noticed idle issue so i wanted to know if they fixed the coolant loss, well, a couple months later still had to add same amount of coolant. They fixed nothing!

They refused to refund any money even though they fixed nothing and said they would only give a discount off a complete head gasket motor job because they now say i need a 5000 dollar motor job! 

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This report was posted on Ripoff Report on 11/11/2021 12:11 AM and is a permanent record located here: https://www.ripoffreport.com/report/don-thornton-cadillac-tulsa/ok-volkswagen-scam-compliant-1513569. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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