Complaint Review: Don't use Social Catfish LLC - they're will rip your pocket more than really be honest to you!! - Murietta California
Don't use Social Catfish LLC - they're will rip your pocket more than really be honest to you!! Catfishing, The Guardian They lied to me and I did not get my full 5 day trial period charging me $5.73 as they said they would extend it and it didn't extend Murietta California
I purchased the service to do a 5 day trial research for $5.73 with exception to do image research which is extra. Little did I know when I did some searches that it wouldn't go further into search but will ask for more money after I type in things. I thought maybe I could just do the letter name research but realized end of 2nd day, I would have over 2,000 name search like I"m not going to spend all day and night doing this.
Into the 3rd day, I called Social Catfish again about it and they said the system should be working and I said it's not working for me to do researches that I lost the first two days. They said they don't refund and that I was able to do a research but I'm saying I wasn't able to do the full five days for my $5.73 trial charge. So few minutes later that same day, I went back to the computer to do researching to see if it was working or not and knowing I have 2 more days to end the trial period.
I noticed they changed the system on me that I can do the research now. Since, I lost first two days of research so I called up into the 4th day and talked to Sylas and told him about what happened. He said he will grant me the extension of 5 days from the day I called him which would expire May 13, 2020. Today, May 9, 2020, being I already had requested cancellation from the 2nd or 3rd night to them and requesting refund, via email, that I wasn't able to do more research as Sylas said it was okay to continue using their system to make my lost of first 2 days and not have to refund me.
I told him on the phone should I let the Social Catfish know of this change that he's allowing me extra days for searches and he said no. Now I see after today not being able to do anymore searches why maybe that's what happened so I won't get my refund and he lead me on and lied to me. Ironically, they're the ones going after the bad guys for us to do searches on their site, but I wonder if they too are the bad guys as they rip people off their pockets. Also, I noticed they were complained about, as well.
This report was posted on Ripoff Report on 05/09/2020 01:03 PM and is a permanent record located here: https://www.ripoffreport.com/report/dont-use-social-catfish-llc/murietta-california-ing-lied-1495004. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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