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Report: #1500319

Complaint Review: Dropbox -

  • Submitted:
  • Updated:
  • Reported By: Jane — Toronto Ontario Canada
  • Dropbox United States

Dropbox Will not cancel my subscription

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Ordered dropbox as a free trial and cannot cancel.  Ordered directly from Dropbox and paid via ITunes.  ITunes say because I didn't order through them have to cancel with firm I ordered from.  Dropbox will help me via chat as I don't have a premium account but have told me cannot cancel my subscription as have to go to the developer but I don't know who that is.  I've tried e-mailing Dropbox but they do not return my e-mails.  This appears to be a scam where you sign up for the free trial and there is no way to cancel at the end of the trial period.

This report was posted on Ripoff Report on 09/28/2020 04:23 AM and is a permanent record located here: https://www.ripoffreport.com/report/dropbox/cancel-subscription-1500319. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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