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Report: #1481211

Complaint Review: Dry Dock Boat Sales - Las Vegas NV/Clark County

  • Submitted:
  • Updated:
  • Reported By: Heather — Las Vegas NV United States
  • Dry Dock Boat Sales 4290 Boulder Highway Las Vegas, NV/Clark County United States

Dry Dock Boat Sales Marine Center boatinglakemead.com Grossly misrepresented year of boat motor and attempted to grab my receipt. Las Vegas NV/Clark County

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These people are extremely shady. They fraudulently sell older motors/parts claiming they are newer than they really are. grossly misrepresent the merchandise they are selling. They deceived me into buying a much older motor than what they claimed it was. Over the phone, Dry Dock Boat Sales told they had a 2018 motor.

When I arrived, they said the motor was actually a 2016. Bait and switch. When I went to pick up the motor at their service center, the shaft sticker claims it is a 2014, the motor sticker states it is a 2012. They just sold me a motor claiming it was a 2016 – my receipt clearly states it is a 2016. At least a 4+ year difference than what they fraudulently claimed on the receipt. I picked up my receipt and told her I was leaving. Candice then tried to forcefully take my receipt from me.

She and her father (owner) blocked my exit, followed me into the parking lot demanding that I give them my receipt. I have no legal obligation to give them my receipt. The boat was paid in full over a week ago. When I got home, I was concerned this motor may be stolen. I noticed that the serial plate was not in the standard location for Mercury motors, shaft did not match the motor and is a different length than what they told me.

I ordered a 15” ss and that is what my receipt says. However, the actual shaft is 18” which is not even a Mercury -they make 15, 20, 25. Alarmed, I contacted a Mercury specialist and looked up the serial number on the motor, it came back to a 2006! both the serial number and model number indicate the motor is not possibly newer than a 2012 and is likely a 2006.

Dry Dock Boat Sales deliberately falsified the serial plate and misled me into thinking I was purchasing a much newer motor; when in fact, the motor is old and pieced together on an aftermarket shaft. I now have a motor that I can’t even use because the shaft is too long for my boat and it is 10+ years older that what they said. Beware!

Based on the behavior and statement of the Dry Dock Boat Sales management, I believe they deliberately falsified the serial plate and purposely misled me into thinking I was purchasing a much newer motor/short shaft model; when in fact, the motor is old and was clearly tampered with and pieced together on a different aftermarket shaft.  Dry Dock even made up a fake sticker claiming the shaft was a 2014! It’s really a 2006 and not a Mercury!

Many others have complained about similar suspicious activity by this dealer

This report was posted on Ripoff Report on 06/29/2019 06:23 PM and is a permanent record located here: https://www.ripoffreport.com/report/dry-dock-boat-sales/las-vegas-nvclark-county-1481211. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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