Report: #1476308

Complaint Review: The Dump Furniture (Atlanta) - Atlanta Georgia

  • Submitted:
  • Updated:
  • Reported By: Dolliston — Snellville GA United States
  • The Dump Furniture (Atlanta) Sidney Marcus Blvd Atlanta, Georgia United States

The Dump Furniture (Atlanta) Sold us a defective sectional for $2,500+. They sent technicians out on 5 occasions to repair the sectional. They all failed. Atlanta Georgia

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We purchased a sectional from The Dump (Atlanta)/ACEMA Financing in or about April 2018.   The initial deliverers were unable to assemble the sectional.

We repeatedly complained to The Dump that the sectional they sold us could not be hooked up together.  On 5 separate occasions, The Dump sent technicians to fix the sectional.   They all failed. 

Among other things, their customer service denied that they had promised any sort of refund, which they had.  They repeatedly stalled, asking us for pictures of the defective sectional after initially agreeing to reimburse.  They always wanted a telephone number for a supervisor or manager to call back (They never call back, despite the several promises of the CSRs, Lena Camilo? and Dequan).

The Dump also demanded that we pay the cost of returning their defective sectional; and have refused to either collect their defective sectional or give us any credit for their defective sectional, their shoddy, rude, dishonest and unprofessional customer service.  

In our opinion, these are crooked con artists, who are incapable of doing any sort of honest business.    Based on our own experience,  we firmly believe that all prospective purchasers should beware of doing business with The Dump.

This report was posted on Ripoff Report on 03/31/2019 03:27 PM and is a permanent record located here: https://www.ripoffreport.com/report/dump-furniture-atlanta/georgia-sold-defective-y-sent-1476308. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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