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Report: #1512627

Complaint Review: e Tags - Florida

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  • Reported By: Florida Resident — Stuart Florida United States
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  • e Tags Florida United States

e Tags etags.com etags.com stole $99 from me Florida

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On October 7, 2021 I was on the Florida Department of motor vehicles website researching DMV office hours and location. I noticed a advertisement for online title services from  etags.com  They promised a fast title within minutes to save wait lines in the DMV. Upon trying to figure out the website before I knew it I was paying $99 before I had even input the information. After I pay the $99 I tried to input the Vin number to a 1977 jeep with a 12 digit Vin.

The only Vin numbers the website would recognize were 17 digit Vin numbers. The website would kick me back every time and tell me that my Vin number was invalid even though I had the title in my hand and I was reading the Vin number right off the title. After wasting a couple hours on their website which would've cost me far less time in the DMV I emailed the company with photos of my title and registration. I told them to either submit my title application manually or refund my money immediately because I would go the following day to the DMV and register my title.

At around 4 o'clock the following day I received a call from somebody claiming to work for the company. I was in the DMV at that time. I asked them to return my call in one hour. They never return my car but I called the company back and they laughed at me. They Told me that they would never refund my money and they told me that I had lost it. I told him I would file a fraud report and I would follow up with the attorney general Florida as well as my credit card company to dispute the charges.

The agent laughed at me again. I asked to speak to a manager and he told me that a manager was not available but the manager would call me back before the end of the business day. It's now 10:30 PM and that manager never called me back. I spoke with Discover card and Discover card promised to immediately pull back the charges as soon as They were posted. Discover card said that they consider this absolute fraud and they do not tolerate it. I'm very disgruntled that different state government websites will sponsor fraudulent businesses such as these and I will be reaching out to the state of Florida to find out why they don't pull businesses like this off of their website.

If $99 is enough money to ruin their business reputation over It's amazing to me truly. Incidentally I was able to go to the DMV and within minutes walked out of the DMV with a printed title in my hand. The entire title cost me under $100. I saved a lot of money by going through the department of motor vehicles and please do the same yourself and never trust a fraudulent company like etags.com

This report was posted on Ripoff Report on 10/08/2021 07:23 PM and is a permanent record located here: https://www.ripoffreport.com/report/e-tags/florida-dotcom-stol-m-1512627. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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