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Report: #1492805

Complaint Review: ECOMM MOVADGENCY, S.L. - MADRID Heron City Madrid, La Dehesa, Las Rozas de Madrid, Área metropolitana de Madrid y Corredor del Henares, Community of Madrid, Spain

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  • Reported By: Dawn — Coquitlam British Columbia Canada
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  • ECOMM MOVADGENCY, S.L. C/DUBLIN 1 28232 MADRID, Heron City Madrid, La Dehesa, Las Rozas de Madrid, Área metropolitana de Madrid y Corredor del Henares, Community of Madrid, Spain Spain

ECOMM MOVADGENCY, S.L. eWatch Sent a "smart" watch that has a factory malfunction. Will not respond to any communication MADRID Heron City Madrid, La Dehesa, Las Rozas de Madrid, Área metropolitana de Madrid y Corredor del Henares, Community of Madrid, Spain

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I ordered an "eWatch" for my husband as a Christmas gift. Watch does resemble those featured in photo and does not provide promised attributes

Watch apparently has a "factory malfunction" and will not charge beyond 12 hours; therefore uselessfor tracking sleep patterns

Watch band size is extremely small (child size?); certainly not an average man's size

Watch is advertised as being made in Germany using German technology; however, the watch is manufactured in China

Company will not respond to communication (have sent 25+ emails that remain unanswered)

Company indicated that they would send a new watch that worked, however, they have not responded to communication attempts nor have I recieved a new watch or any indication that one has been shipped

WARNING: Do not purchase this watch; it is made with cheap materials. Use a reliable smart watch company that backs their products (ie. Apple, FitBit, Garmin, Samsung)

This report was posted on Ripoff Report on 03/10/2020 11:41 PM and is a permanent record located here: https://www.ripoffreport.com/report/ecomm-movadgency-sl/madrid-heron-city-la-dehesa-1492805. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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