Complaint Review: The Embroidery Warehouse - Fort Worth Texas
- The Embroidery Warehouse 2954 SE LOOP 820 Fort Worth, Texas United States
- Phone: 817-346-7691
- Web: www.theembroiderywarehouse.com
- Category: Industrial Machines
The Embroidery Warehouse I purchased a single head embroidery machine that broke down after 3 months. The machine has a 1 year warranty, but they seem unwilling or unable to honor the warranty. Fort Worth Texas
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I bought a single head embroidery machine from this company in August of 2022. It came with a 1 year warranty. I took delivery of the machine in early September 2022. After running it for 3 months it broke down in December 2022. I called them for assistance. I sent them 3 circuit boards and 2 motors from the machine, but was told they could not duplicate the malfunction on their machine. I then told them they need to swap the machine with another machine for me since it is under warranty. They refused. They also sent back the boards and motors I sent to them. Joshua Paschal is the owner and after doing some research I discovered from some reputable technicians I use that he is a terrible business person. I have a machine I cannot use that is under warranty and they refuse to honor it. I will never do business with these crooks again! I have contacted my lawyer for further action. DO NOT, UNDER ANY CIRCUMSTANCES, DEAL WITH THIS COMPANY.
This report was posted on Ripoff Report on 04/04/2023 01:33 PM and is a permanent record located here: https://www.ripoffreport.com/report/embroidery-warehouse/fort-worth-texas-i-purchased-1525546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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