Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1528963

Complaint Review: Emlaina - PENINSULA SHOPPING COMPLEX

  • Submitted:
  • Updated:
  • Reported By: Diane — ARROYO GRANDE United States
  • Author Not Confirmed What's this?
  • Why?
  • Emlaina 3 COLEMAN STREET, #03-24 PENINSULA SHOPPING COMPLEX Singapore

Emlaina Doanh vu Quang DID NOT HONOR THEIR "NO RISK, 100% MONEY BACK GUARANTEE" PENINSULA SHOPPING COMPLEX

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

HUGE WARNING!!  Do NOT order anything from Emlaina (or Doanh vu Quang).  They absolutely DO NOT HONOR their promise of 100% Guarantee, No Risk!  On their on-line site, it clearly states as follows:

 "MONEY BACK GUARANTEE:  We want you to be 100% satisfied with the products you buy from us. If you are not satisfsied with the goods received, notify us within 15 days after receipt, and we will give you the best help! Please don't worry! Buying online can be a daunting task, so we want you to realize that there is absolutely ZERO risk in buying something from us. If you don't like it, we'll make it right...It's our promise!"

Forgive my language, but that is total BullS#%!!!  I attempted (and wrote to their customer service 4 times) to exchange the size I received.  Sizing charts are not always accurate, but that shouldn't be an excuse.  In looking back at my order, I had mistakenly marked the wrong size. 

This company has no sympathy for any "mistake". If you order incorrectly, or simply were mistaken and ordered something a bit too large or too small, you are out of luck. 

They will NOT give exchanges or refunds on anything that wasn't their fault.  They say "we sent you what you ordered; thus we cannot accept a refund or a return."

All of my requests for an "exchange" for the corrected size were rejected.  I wasn't even asking for a refund!  And I was willing to pay for the shipping to return the incorrect sizes.

I had ordered 2 pair of seamed front wide-leg jeans (one indigo; one white) and paid $79.99. I was obviously "not 100% satisfied" and I sent my request for an exchange within 3 days of receipt of my items, and they refused to honor their promise, as promised!!  And now I'm simply out the money.

DO NOT PURCHASE ANYTHING FROM THIS COMPANY.  EMLAINA IS WHAT I CONSIDER A SCAM!  They don't even deserve the "ONE-STAR" rating I gave them.  They deserve a big fat ZERO!

PLEASE DO NOT GIVE THEM YOUR BUSINESS...YOU WILL BE SORRY! (Just like me.)  :(

This report was posted on Ripoff Report on 09/28/2023 11:31 AM and is a permanent record located here: https://www.ripoffreport.com/report/emlaina/peninsula-shopping-complex-vu-1528963. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now