Enchante Accessories Enchante Accessories Has No Customer Service Department And Nobody Returns Your Calls Or Emails, Nor Cares What You Have To Say On Their Website Contact Form, Nor Cares To Solve Your Consumer Problems or Customer Complaints, Period! New York New York

(((REDACTED)))
Toronto, Ontario  Canada (((REDACTED)))

Monday, February 17, 2020

c/o V.I.P. Corporate Executive
ENCHANTE ACCESSORIES
16 East 34th Street
New York, New York  10016
(800) 349-6008

Regarding:  Very Serious Complaint

Dear Enchante Accessories Executive:

Good Morning or Good Afternoon to You!

How is your day today in sunny New York, New York and/or wherever else You are in the World?

My day is going fine, thank you, except due to the Fact that my 88 year old mother who is currently suffering from a Prolapsed Bladder, Heart Condition, Low Blood Circulation In Both Of Her Legs, along with Arthritis In Both Of Her Knees Which Affects Her Mobility had received the following products as a present:

Merry Joyeux
Candy Apple
Shower Gel
8.5fl.oz/250ml

Merry Joyeux
Candy Apple
Body Lotion
8.5fl.oz/250ml  


Unfortunately, Both Bottles Were Not Completely Full At All!

I am Not sure what happened during the manufacturing, packaging and/or transportation process, but my 88 Year Old Mother Must Have Received A Bad Batch!

In Any Case:  My mother Only Wants To Receive Appropriate Product Replacement For Her Inconvenience!

Moving Right Along:  I looked on Both Bottles for Any Additional Product Information such as the UPC Code and/or Best Buy and/or Best Before Date and Could Not Find Anything Printed, Period!

If You would like to contact ME back directly in order to discuss my letter of Very Serious Complaint in further detail, then please call ME on my mother's landline phone number at:  (416) 633-9135.

You may also TEXT ME at:  (323) 305-4544.

You may also email ME back at:  howardpaulshore1@gmail.com or private_executive@yahoo.com.

You may also write back to ME at:

Mr. Howard Paul Shore
c/o Mrs. Helene Shore
(((REDACTED)))
Toronto, Ontario  Canada (((REDACTED)))


I am more than looking forward to hearing back from You with a Positive Response some time in the very near future.

Thank you.

Sincerely yours,

Howard Paul Shore
Angry And Upset Enchante Accessories Customer
On Behalf Of Mrs. Helene Shore, Your Customer

/HPS
===========================================================
Update:  Between February And March Of 2020, 

I Have Tried Contacting Some Of Their Following Employees At:  (800) 349-6008 (9)  Which Include:

Ezra Erani - President  X1185
Isaac Sasson - Sales Executive 
Theresa Di Clemente - Data Analyst 
Sion (Sam) Semah, Sales Executive
Lauren Hanwick, Enchante Accessories X1138  LM!  03-02-2020
Nicole Birns,  Senior Product Manager / Sales Account Manager:  X1131

I pretty much left voice messages with them and maybe spoke to One (1) Person Who Just Transferred ME back to their Receptionist and/or None Of The Calls With Messages Left Were Ever Returned!

Either Way:  This Company Is Really Screwed Up And I Am Surprised That They Are Still In Business!