Complaint Review: Endurance Warranty -
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- Author Not Confirmed
- Endurance Warranty United States
- Phone: 8664324443
- Web: www.endurancewarranty.com
- Category: Auto Warranty
Endurance Warranty They don't honor the contract
*Author of original report: Avoid Endurance Warranty Update
Show customers why they should trust your business over your competitors...
My late model Mercedes coupe needed the struts replaced. Struts are covered in the contract. Endurance says they are shock absorbers, which are not covered. When you call claims, some kid, who can't make a decision, will email the "administrator."
You cannot speak with the administrator directly. The dealership service manager emailed Endurance pictures of the struts and told them this car has struts. Yet, Endurance refuses to believe their eyes and believe a subject matter expert.
This report was posted on Ripoff Report on 02/21/2022 08:53 AM and is a permanent record located here: https://www.ripoffreport.com/report/endurance-warranty/dont-honor-contract-1516261. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Avoid Endurance Warranty Update
AUTHOR: charlie - (United States)
SUBMITTED: Tuesday, March 08, 2022
After contact with my state atty general, endurance called to offer a full refund. All I needed to do was sign their letter agreeing to full refund. The letter was actually an agreement that I would, in part, not make make a statement that would criticize endurance and I would take any and all measures to close and retract all complaints.
Obviously, I did not sign. So, at the cost of several 100's of dollars, I am freely letting people of the interweb know they sould not do business with this company.
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