Report: #1490037

Complaint Review: EposNow - Orlando Florida

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  • Reported By: LANA — St Johns FL United States
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  • EposNow Chase Plaza, South Tower 189 South Orange Avenue Orlando, FL 32801 Orlando, Florida United States

EposNow Unscrupulous Sales Practices Orlando Florida

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UK based company operating in the US- they sale POS system for retail and food\bev industry

the system is actually tailored for the food\bev restaurant industry however the salesperson failed to mention this in his persistent pitch- he also failed to mention many other things that were discovered after the product was delivered like the additional parts that are required to run the system.

They use a financing company and in order to qualify for financing they increase the price significantly as well as the add ons -when trying to get help and technical support there is often just 1 person in the call center and the hold is unbelievable - this system shut down on us on one of the busiest shopping days of the year!

I called multiple times to try to return the system and always get the run around- I finally just sent it back to them, only to receive several harassing phone calls in which I was informed that they would refuse delivery. This has been such a horrific experience and I strongly advise you to steer clear!

This report was posted on Ripoff Report on 01/06/2020 02:19 PM and is a permanent record located here: https://www.ripoffreport.com/report/eposnow/orlando-florida-unscrupulous-1490037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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