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Report: #1480373

Complaint Review: EQUINOX FITNESS CLUB GREENWICH AVENUE - New York New York

  • Submitted:
  • Updated:
  • Reported By: Christopher — New York New York United States
  • EQUINOX FITNESS CLUB GREENWICH AVENUE 97 Greenwich Avenue New York, New York United States

EQUINOX FITNESS CLUB GREENWICH AVENUE Equinox DISCRIMINATED AND "STRIKED" ME FROM USING THE GYM New York New York

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This gym has a policy of issuing "strikes" to members who do not check in on time.  After three strikes, they refuse to let you take classes.  I have a disability which sometimes prevents me from making it to the gym at the last minute. Intead of understanding that I have a disability and making an exception, they have stricken me from taking classes and refused to remove the strikes until I got someone at another location to do so. 

I would like a refund of at least $250 (one month's membership fee) at the very least.  Claims have already been filed with the ADA, BBB, and other organizations.  Do yourself a favor and save your money: stay away from this gym!  I have been a member for 17 years and never imagined I would be treated this way.  Needless to say, I am changing gyms as soon as possible.

This report was posted on Ripoff Report on 06/14/2019 05:59 AM and is a permanent record located here: https://www.ripoffreport.com/report/equinox-fitness-club-avenue/new-york-discriminated-using-1480373. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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