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Report: #1500400

Complaint Review: Etix - Morrisville NC

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  • Updated:
  • Reported By: Shawn-Ray — Seneca Falls NY United States
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  • Etix 909 Aviation Parkway #900 Morrisville, NC United States

Etix No sign of a refund for tickets Morrisville NC

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I had tickets for a show in May, which was understandably cancelled due to COVID-19. So on July 9th, I received an email saying a refund will be issues within 30 business days. Well I waited that time, and still no refund. So I send them an email...received no response. Waited another 30 days, and still nothing. I sent them another email, as well as messaging them on social media, and still no response from them. The promoter of the show, After Dark Presents, said to me that I should've gotten the refund already. Now it's September 30, almost three months after the initial refund was issued, and I still have not seen the refund.

After a few phone calls, and essentially a two hour hold, I finally got through to a representative so stated something along the lines of that "the order is still processing and that's the most up-to-date information we can give you." I restated my concern and she repeated the phrase the same exact was as if reading a script, with no sympathy or apology. I don't think I'm ever going to see this refund.

This report was posted on Ripoff Report on 09/30/2020 10:33 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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