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Report: #1531489

Complaint Review: Excel Auto Lounge - East Windsor New Jersey

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  • Reported By: Joker — Brooklyn NY United States
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  • Excel Auto Lounge 521 US-130 East Windsor, New Jersey United States

Excel Auto Lounge IDEAL AUTO USA Scammed and bait & switch East Windsor New Jersey

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I purchased a vehicle on January 29, 2024, I had provided a trade in of a FORD 2007 and a payment in full $4,120.00 in exchange for MAZDA CX-7 2011. I was provided TEMP TAGs with an expiration date of February 25, 2024. When providing the title for the FORD FOCUS 2007, I was informed that if a replacement tag was necessary I would be provided one on January 30, 2024 at approximately 5:45pm. But that I could back to the dealership during the week, and they will be able to call DMV to get approval for this. In the meantime, I also raised the question regarding the TITLE of the vehicle. They informed the paperwork has been processed. I asked for an additional update on Thursday February 29, 2024, and the representative stated they could not provide another temp tag. I called the car dealership and they told me they are not open until 10AM, and I couldn't speak to anyone. I asked about returning the vehicle, I was ignored, I make the decision to call the NJMVC and I am informed they do not see on their end any paperwork related to the VIN of said vehicle, they do not see anything submitted on behalf of the dealership. I was informed the vehicle belongs to someone else. At that moment, I decided to inquire with the NJ Police Department in East Windsor to file a police report whom also ran the VIN # and did not find it registered to me but another person with an active registration.

This report was posted on Ripoff Report on 03/05/2024 09:43 PM and is a permanent record located here: https://www.ripoffreport.com/report/excel-auto-lounge/east-windsor-new-jersey-ideal-1531489. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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