ExpertCarrier Express, Gordon Jokich DAMAGE MY FERRARI Richmond Virginia

1)  They damaged my $450.000.00 Ferrari.

2)  They refused to start a claim despite video proof.  Video of them damaging the car!!

3)  Further research shows that www.centraldispatch.com (a Cox Automotive company) knows they are a bad carrier with many many reviews just like I experienced, and yet they are still allowed to be a member of Central Dispatch.   

4) What does it take to get kicked off the national dispatching system?  Cox Automotive is so unethical they just don't care who gets hurt by these foreign owned carriers that break every rule set forth by the Dept. of Transportation and the Federal Motor Carrier Safety Administration (FMSCA).   

NEVER DO BUSINESS WITH COX AUTOMOTIVE.  THEY HAVE RUINED THE AUTO TRANSPORT INDUSTRY. EVERY DEALERSHIP, BROKER AND CARRIER HATES CENTRAL DISPATCH.  THEY OFFER ZERO CUSTOMER SERVICE.  THEY HAVE MINIMUM WAGE DINGBATS THAT CAN NOT SPEAK ENGLISH ANSWER THE IR PHONE LINES.  THEY WILL NOT LISTEN TO A COMPLAINT.  THEY WANT YOU TO "SEND THEM AN EMAIL".   THEY NEVER RESPOND TO ANY EMAIL.  THEY NEVER CALL THEIR CUSTOMERS.  

THE CEO OF COX AUTOMOTIVE SHOULD BE PUT IN JAIL FOR WHAT HE HAS ALLOWED AFTER HE TOOK OVER WWW.CENTRALDISPATCH.COM.    NOTHING BUT UKRAINIAN AND RUSSIAN CARRIERS THAT BREAK EVERY RULE, LIE ABOUT THE DRIVER SPEAKING ENGLISH, THEY DON'T PROVIDE A PROPER BILL OF LADING AT PICKUP AND DELIVERY.  

JAMES C. KENNEDY - CHAIRMAN EMERITUS

ALEXANDER C. TAYLOR - CEO

BARBARA KENNEDY HARTY - BOARD MEMBER, JAMES M. COX FOUNDATION

GRACE LIEBLEIN - VICE PRESIDENT OF GLOBAL QUALITY, GENERAL MOTORS (RET.). 

SANFORD SCHWART - FORMER CEO

STEPHEN M. ROWLEY - PRESIDENT OF COX AUTOMOTIVE - COMPLETE IDIOT

If you idiots can't fix www.centraldispatch.com please sell it to someone that will actually care about American truck drivers and some of the hardest working people in America.  You should be ashamed at yourselves for all the corruption you have brought forth to this industry.   Cox Automotive treats auto transport brokers, carriers and dealerships like crap.  They spend millions hiding negative reviews posted about their exploits by putting out tons and tons of trivial blog posts that bury the negative reviews deep on any search engine website.   

I CURSE THE DAY THEY ACQUIRED DEALER TRACK (A SOFTWARE COMPANY THAT PRODUCES DEALERSHIP SOFTWARE).  DEALER TRACK BOUGHT WWW.CENTRALDISPATCH.COM AND JUST A FEW SHORT YEARS LATER COX AUTOMOTIVE BOUGHT DEALER TRACK. NO MAJOR CHANGES TO THE BROKEN DOWN CENTRAL DISPATCH WEBSITE OVER THE LAST 4 OWNERS OF THE SITE.   IN FACT IT HAS MIGRATED INTO SOMETHING MUCH MUCH WORSE.  

COX AUTOMOTIVE WILL NOT EVEN CHECK IF A CARRIER HAS PROPER CREDENTIALS.  THEY DON'T CARE IF A CARRIER IS UNINSURED!   THAT IS RIGHT - THEY DON'T CHECK.  IF THE CARRIER HAS $125 A MONTH FOR THE MEMBERSHIP DUES, COX LETS THEM ON THE DISPATCH BOARD SITE TO TAKE POSTED LOADS.   WHAT THE HECK ARE THE BROKERS PAYING FOR ($250.00 PER MONTH) WHEN COX DOESN'T EVEN CHECK TO SEE IF THE CARRIER HAS THE PROPER CREDENTIALS?   COX MARKETS THEMSELVES AS GLOBAL LEADERS IN THE AUTOMOBILE INDUSTRY BUT THEY DON'T CARE WHO TOUCHES OR MOVES A CAR OFF A DEALERLSHIP LOT?  WHO THE H.E.L.L. DO THEY THINK THEY ARE FOOLING?   

IN THE LAST TWO YEARS EVERY AMERICAN CARRIER HAS LEFT THE AUTO TRANSPORT INDUSTRY TO GO AFTER OTHER TYPES OF LOADS.  95% OF THE CARRIERS ARE NOT CORRUPT FOREIGNERS WHO THUMB THEIR NOSES AT AMERICAN LAWS.  THEY DRIVE UNMARKED HAULERS SO BYPASS WEIGH STATIONS.  THEY SEND FAKE CERTIFICATE OF INSURANCE DOCUMENTS TO BROKERS WHO REQUEST A "COI" WHEN DISPATCHING TO THESE CORRUPT FOREIGNERS.  THEY LIE ABOUT THE DRIVER BEING ABLE TO SPEAK ENGLISH WHEN THEY DON'T.  THEY DO NOT PROVIDE A BILL OF LADING AT THE TIME OF PICKUP OR AT THE TIME OF DELIVERY.... A MAJOR FMCSA AND DOT VIOLATION.  WHEN COX IS INFORMED ABOUT THIS THEY DO NOTHING!   NO PUNISHMENT, NO SUSPENSION FROM THE SITE.  WHEN THE FMCSA SHOWS THE CARRIER HAS NO OPERATING AUTHORITY AND THIS IS SENT TO WWW.CENTRALDISPATCH.COM,  THEY CONTINUE TO ALLOW THE CARRIER TO PAY THEIR MEMBERSHIP DUES AND ACCPEPT DISPATCHES FROM UNSUSPECTING DEALERSHIPS AND BROKERS.   

WHEN A CARRIER IS FOUND TO BE CORRUPT - EVEN THE POLICE DO NOTHING.  THEY SAY IT IS A CIVIL MATTER.   REALLY?  A TRUCK FOUND TO HAVE NO INSURANCE MOVING 80,000 LBS OF CARS IN NOT INSURED AND THEY DO NOTHING?   YES.  THE CARRIER GIVES THE POLICE A FAKE INSURANCE DOCUMENT ("COI") AND THE POLICE NEVER CALL OR VERIFY THE DOCUMENT IS LEGITIMATE.   IF THEY DID CALL THEY WOULD FIND A "BOILER ROOM" OF WOMEN WHO ANSWER "INSURANCE OFFICE".  WHEN THE POLICE ASK ABOUT A CARRIER'S INSURANCE - THE RUSSIAN BOILER ROOM PEOPLE ARE PAID TO SAY - "YES, THEY ARE INSURED BY US".   

IT'S A CRIME THAT NOBODY LOOKS INTO AND NOBODY GETS PUNISHED.   

TRY CALLING THE FMCSA AND REPORT A CARRIER THAT IS COMMITTING FRAUD.  

1) YOU WILL BE ON HOLD FOR 160 CALLERS AHEAD OF YOU.

2) UNLESS YOU ARE A VEHICLE OWNER YOU CAN NOT FOLLOW THEIR STEPS TO REPORT THE FRAUD. 

3) BROKERS (WHO ARE THE EYES AND EARS OF THE FMCSA) ARE NOT LONGER ALLOWED TO REPORT WHEN THEY FIND DRIVERS (OR BROKERS) WHO ARE BREAKING ALL THE RULES.   

4) THE FMCSA JUST WANT THE FEES TO SET UP A NEW COMPANY.  THEY DON'T POLICE OR ENFORCE ANYTHING.  

AMERICA HAS THOUSANDS OF BIG RIG TRUCKERS ON THE ROAD WITH NO INSURANCE.  CUSTOMERS CARS ARE BEING MOVED ON TRUCKS WITH NO INSURANCE.  WHEN THE CAR IS DELIVERED DAMAGED, THE TRUCKER SAYS "CALL MY BOSS AT THIS NUMBER - HE WILL TAKE CARE OF IT".   THE DAMAGED CAR OWNER FINDS OUT THAT NOBODY ANSWERS THIS NUMBER.  THE CARRIER AS A MAIL BOXES ETC OR PHYICALADDRESS.COM VIRTUAL ADDRESS SO THEY ARE LEFT SUBMITTING A CLAIM TO THEIR OWN INSURANCE.  EVERYONE'S RATES GO UP BECAUSE OF WHAT IS BEING ALLOWED TO HAPPEN IN THIS INDUSTRY.   

IF 10% OF WHAT I AM SAYING HERE IS TRUE - YOU SHOULD BE SCARED TO DEATH TO FIND YOURSELF ON THE SAME INTERSTATE WITH ONE OF THESE 8,9 OR 10 CAR HAULERS ANYWHERE NEAR YOUR FAMILY. 

IF YOU SEE AN F-350 OR RAM 3500 DUALLY PULLING AN ENCLOSED TRAILER WITH NO NAME ON IT,  YOU MIGHT BE NEAR A FOREIGNER THAT HAS TWO CARS INSIDE THE TRAILER.  THE FOREIGNER IS SAVING $25,000+ PER YEAR BY NOT PAYING FOR INSURANCE (AS THEY CARRY FAKE DOCUMENTS THAT NOBODY THROROUGHLY INVESTIGATES WHEN THEY ARE STOPPED FOR ANY REASON).    IF BY CHANCE THIS TRUCK HITS A KID ON A BIKE OR SIDE SWIPES YOUR CAR, THEY WILL NOT STOP.  REMEMBER, THE POLICE WILL SAY "IT'S A CIVIL MATTER".   

SHAME ON COX AUTOMOTIVE FOR KNOWING ALL OF THIS IS GOING ON AND DOING NOTHING TO STOP IT. 

WHEN YOU SIGN IN TO WWW.CENTRAL DISPATCH.COM IT HAS A LOGIN WARNING TELLING ALL WHO USE THE SIDE TO BEWARE OF FRAUD.  DO THEY ACTUALLY FEEL THIS WAIVES THEM OF ANY LIABILITY?   A SHARP LAWYER REPRESENTING A VICTIM OF AN UNDOCUMENTED CARRIER WILL FILE A CLASS ACTION LAWSUIT THAT WILL GO AFTER THE DEEP WALLETS OF THOSE INVOLVED AT COX AUTOMOTIVE.  

IN THE PAST - FORMER OWNERS OF CENTRALDISPATCH.COM WOULD REQUIRE THAT CARRIER DOCUMENT PACKETS WERE UPLOADED AND VERIFIED.  IF FOUND TO BE OUTDATED THE CARRIER WAS SUSPENDED UNTIL NEW DOCUMENTS WERE PROVIDED BY THE CARRIER THAT WERE CHECKED TO BE VALID.   COX AUTOMOTIVE WAS/IS TOO CHEAP TO CONTINUE THIS PRACTICE AND IT HAS RUINED THE AUTO TRANSPORT INDUSTRY.   

YOU HAVE BEEN WARNED.    THANK YOU FOR READING THIS IMPORTANT MESSAGE.