Flagship1 FS1 They will not refund my money Lynbrook New York

 I recieved a defective part from them and they refused to refund my money back. This was after numerous phone calls and e-mails back and forth between us. I did recieve a return authorization from FS! and later on sent them copies of my tracking number and confirmation of reciept by them of the defective part.. They still will not refund my $337.49 . I sent them copies of the e-mails they had sent, an the ones I had sent to them to try and remedy the possible fix for this defective part.

I had to incur a lot of expense to try to have a mechanic try to figure out why this part did not work. The part originally arrived after 17 days when their website said all orders shipped within 3 days. I  spent hours on hold with them and ended up getting cutoff a few times. I was told that the account manager would return my call , never did. I was lied to in about every way a business could to a customer.

Absolutely the WORST internet business I've ever worked with .In one of the later e-mails they told me they would return the part to me, never did. By the way, this all happened when they advertise LIFETIME WARRANTY. I was going to put a review on their website but it appears that they blocked my user account name.