Flirties LTD Flirties LTD in the UK Scotland They never delivered my product Macduff Scotland

I ordered an LED light set up from Flirties

Glamcor MULTIMEDIA X (new model)

I never received the order. I sent 7-10 emails and called them. They said they were checking with the postal service, but they could not find where my products were. Things happen and I understand, but there was no reconcilation for me. I never received my product and they received my money over $350. They will not refund me nor send me another product. I would prefer to resend it becasue it is the lowest money expense option and everyone is fine. In fact, I had other products I wanted to purchase from them and now I will not after this horrible experience.