Complaint Review: Foot Locker - Internet
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- Author Confirmed
- Foot Locker Internet United States
- Phone:
- Web: www.footlocker.com
- Category: Shoes not delivered, Clothing Stores, Clothing, shoes, belts, bags etc
Foot Locker - Unfulfilled Order, No Refund, and Abysmal Customer Service – Will Be Escalating Further Internet
*Consumer Comment: Whats The Big Deal????
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I placed an order with Foot Locker expecting the product to arrive within the promised shipping window. Not only did I never receive my item, but I’ve also been met with silence and generic, dismissive responses from customer service.
Rather than address the issue, representatives dropped out of chats without warning, provided copy-paste replies, and failed to escalate or resolve anything. It’s now clear that Foot Locker has taken payment without delivering the product—and refuses to issue a refund.
This isn’t just a customer service failure—it’s a violation of consumer protection laws.
Because Foot Locker has shown no intention of resolving this, I will be formally escalating this matter to the following regulatory agencies:
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Federal Trade Commission (FTC)
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Better Business Bureau (BBB)
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Consumer Financial Protection Bureau (CFPB)
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State Attorney General's Office
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U.S. Postal Inspection Service (if mail fraud is involved)
If you are a consumer considering shopping here, beware: you may not receive your product, your money back, or any real support. The lack of accountability is shocking for a brand of this size.
I will not be letting this go quietly, and I encourage anyone facing a similar issue to document everything and do the same.
This report was posted on Ripoff Report on 04/22/2025 06:43 PM and is a permanent record located here: https://www.ripoffreport.com/report/footlockerdotcom/unfulfilled-order-no-refund-1536932. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Whats The Big Deal????
AUTHOR: Irv - (United States)
SUBMITTED: Wednesday, April 23, 2025
You did not get your order. PUT THE CHARGE INTO CONTEST with your card company! No need to develope stomach ulcers and get all bent out of shape. You can also TAKE OFF the BBB from your list! The BBB is full of PHONY BALONEY and is NOT part of ANY government body or law enforcement entity. The BBB, despite their attempts to DECEIVE the public, has ZERO POWER to force any business to do anything or enforce ANY laws. If you are alleging this business has used dishonesty, deception and fraud to deprive you of your order then remember the BBB daily uses dishonesty, deception and fraud with their PHONY BALONEY with their purpose ONLY being to SELL their PHONY RATINGS to ANY business willing to pay the price.
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