Complaint Review: Ford Autonation Union City - Union city Georgia
- Ford Autonation Union City 4255 Jonesboro Rd Union city , Georgia United States
- Phone: (770)473-3100
- Web:
- Category: Return vehicle
Ford Autonation Union City Refused return with legal timeline Union city Georgia
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I was looking to purchase a used car. They had the one I liked transferred the next morning. I never saw the inside until I arrived the next day, it was filthy. It had stains and marks everywhere. Toys, socks and CDs everywhere. Crumbs and chocolate on the seats, vents and harnesses and it had a really bad odor. I was told it would be detailed before I came to test drive it, it clearly wasn’t though they stated it had been. Ricky said it would be cleaned while I was in financing. It wasn’t. I was up there all night Friday and all day Saturday. After financing it wasn’t clean and I had to go and get my own emissions in order to get the car and tag. I was told I would be reimbursed. It’s been 2 months. Still no reimbursement. I was told later I would also be reimbursed for the detailing I personally paid for, still nothing. I called them that Monday to inquire about brining the car back and I did not get a response. The general manager, Jon Couch, waited until the last day and still did not tell me I could return the car. He just made excuses and said he wasn’t apart of this purchase. It wasn’t until a month later that he told me I had until 10pm that date (that had passed) to return the vehicle. He also stated he was unwilling to assist because I had left negative reviews.
I still have not heard from customer service and have not been reimbursed.
This report was posted on Ripoff Report on 06/14/2022 05:52 AM and is a permanent record located here: https://www.ripoffreport.com/report/ford-autonation-union-city/georgia-refused-return-legal-1519092. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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