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Report: #1531170

Complaint Review: - Old Saybrook CT

  • Submitted:
  • Updated:
  • Reported By: Dattebayo — Alajuela Alajuela Costa Rica
  • Author Confirmed What's this?
  • Why?
  • 143 Mill Rock Road East Old Saybrook, CT United States False advertising, horrible delivery conditions and did not want to refund my order. Old Saybrook CT

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I'm from Costa Rica. I purchased's website to send a whole deluxe bouquet, with 3 balloons, 1 big teddy bear and big box of chocolates and a V-days card to my girlfriend in AZ. I paid a whole $155 for this order in 2/15/2024. My gf received the order on Feb 16. The condition in which the order arrived was horrible. The bouquet had barely 4 roses and a couple other flowers, not even fresh since they showed signs of dark edges and were completly battered. The order had only 1 balloon out of the 3 I paid extra for and it was DEFLATED. The order had no v-days card either. I was very mad and ashamed my gf received such a horrible gift and completly ruined my first valentines day with her. They falsely advertise their items in their website, what you get in nothing like how it looks there.

I immediatly chatted with this company, requesting a full refund. After ours and hours of agent after agent after supervisor, I was told that I'd receive a full refund to my original payment method with a comfirmation email. The next day 2/17/2024, I received an email saying they were unable to proccess my refund because my bank had my card as Lost or stolen. This was complete bs because I called my bank and they said the money is on hold and the only ones who can cancel the transaction is They made a bunch of excuses as to ehy they couldn't refund to my original payment method and offered me a gift card or a check in the mail. Like I said I don't recide in the USA at the moment, so these 2 options were not useful and they were unwilling to cancel the online transaction.

Up to this day, I have not received my money, so I will have to wait until the transaction goes through to file a claim with the fraud department from my bank but I'll make sure to expose these people so others don't fall for this and don't have to experience such a horrible customer service and fraudulent business. Don't be Fooled!!! FORYOUFLOWERS.COM is a complete SCAM.

This report was posted on Ripoff Report on 02/17/2024 01:23 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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