Complaint Review: Freedive N Spear - Hermosa Beach California
- Freedive N Spear 950 Aviation Blvd #B Hermosa Beach, California United States
- Phone: 3103747333
- Web:
- Category: Con Man/ Scam Artist ALERT, Fishing, Sporting Goods
Freedive N Spear Swindled by shop owner Hermosa Beach California
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I stopped by the store last Friday and found it to be incredibly cluttered and customer service to be poor. But I thought perhaps from the looks of the place there might be a good deal to be found...boy was I wrong. A man named Harry who I assume is one of the owners sold me a used wetsuit under false pretenses. He represented the suit as retailing for $599 which induced me to purchase it for $250. I contacted the manufacturer and distributor and they both independently confirmed that the wetsuit (which is about 6 years old) originally retailed for about $300. I asked Harry to refund a portion of the purchase price, since nobody would pay $250 for a 6 year old used and defaced item that retailed for $300. He wouldn't even dignify the question with a response. He put some incomprehensible scribble on the receipt which he claims says "as is" but it doesn't say that; even if it did, "as is" is not a license to play fast and loose with the facts to extract a sale. If it was an honest mistake, which I seriously doubt, upon learning the true facts a reputable seller would take the item back. Before purchasing the wetsuit I asked Harry what their return policy is. He said as long as the I don't wear the items I can return them. Surprise surprise, Harry would not take the wetsuit or the new also overpriced diving hood back less than one week after I purchased them despite no use whatsoever.
This report was posted on Ripoff Report on 06/03/2023 06:47 AM and is a permanent record located here: https://www.ripoffreport.com/report/freedive-n-spear/hermosa-beach-califoria-shop-1526764. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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