Complaint Review: Freedom Outlet - San Antonio TX
Freedom Outlet Outlet Freedom True Green Warehouse True Warehouse Fresh Press Fresh Press Tees Never sent order. Never responded to calls or emails. San Antonio TX
On 8/30/19 I ordered an item from them. They charged my card immediately. I received an automated Thanks for your Order email.
On 9/2/19 I emailed info@outletfreedom and requested tracking info. (FYI, Website states: All orders are shipped within 5-7 business days.) No response.
On 9/10/19 I received an automated email that the item had shipped. It stated there was no tracking at the time.
On 9/11/19 I replied to the email (same address as their contact email on their website) asking for tracking. No response. Called number on their page. Got voicemail. Left a message. No call back.
9/19/19 Emailed again. No response. Called the number on their page again. Got voicemail. Left a message. No call back.
9/20/19 Emailed again. No response.
9/23/19 Emailed again. No response.
9/30/19 Emailed again. No response.
10/3/19 Emailed again. No response.
10/7/19 Had bank cancel charge due to fraud. They are currently investigating.
They have at least three websites with the same phone number selling the same stuff.
Looking into the website registries for each, they are all owned by the same "company" possibly in San Antonio, TX, but at three different fictitious street addresses.
The phone number is registered in Premont, TX which is about 150 miles from San Antonio.
This report was posted on Ripoff Report on 10/15/2019 10:02 AM and is a permanent record located here: https://www.ripoffreport.com/report/freedom-outlet/san-antonio-tx-true-green-1486375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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