Report: #1498874

Complaint Review: Freewallet.Org -

  • Submitted:
  • Updated:
  • Reported By: James — Yerevan Armenia

Freewallet.Org Freewallet-Crypto Financial Service Freewallet.org confiscates my 1.438539 ethereum and refuses to return it.

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I have been an avid crypto dealer for five years by now.
 On 14/02/2019 i descided to download ethereum wallet appp made by Freewallet-Crypto Financial services. Over the course of months I kept depositing and withdrawing ethereum and untill 30 October 2019 when I made a usual deposit of 1 ethereum to my wallet and then withdrew 0.27458 ethereum everything was normal.
On 2nd November 2019 my demand for 0.390905 ethereum withdrawal was refused for no reason and further attempts proved to be fruitless.
I kept contacting the freewallet.org online support which proved to be futile. 
On 19th December 2019 I finally received an email from free wallet claiming that I had performed a suspicion activity and till next notice all actions were suspended.
On 20th December 2019 I received an email from support center demanding submission of all my personal documents including:
1-screenshot from the source of deposited funds.
2-information on origin of the funds
3-clear close up photo of my id
4-links to my social network accounts
5-A personal photo of me in front of my laptop with the app open and my id visible. 

Prior to this event I had made a total of 48 transactions none of which would have been considered suspicious, all of the sudden when my balance becam a noticeable sum, so conveniently the company decided to freeze my wallet and deemed my transaction suspicious.
This app is nothing but pure scam on the following grounds:

1-they never explained how they detected my transaction to be suspicious
2-demanding access to private social network of an individual is illegal and an obvious sign of a bigger scam
3-this wallet is owned by a private company in Hong Kong and is not a legitimate banking or even a financial organisation so how could one trust sending them their identification documents?
4-just a simple visit to trustpilot website would show you how many more people are swindled by them like me.


5-their review on playstore is yet another proof and a big question mark of how play store is carrying out allowing their app on their server.
I have prof and documentation of the mentioned events and would provide upon request

This report was posted on Ripoff Report on 08/17/2020 09:06 AM and is a permanent record located here: https://www.ripoffreport.com/report/freewalletorg/freewalletcrypto-financial-1498874. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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