Complaint Review: Freeway Ford of Lyons Illinois - Lyons Illinois
In July of 2021, I needed to buy a new truck but there were none in the entire country. I found one at Freeway Ford in Lyons, Illinois that had just under 10,000 miles on it so I flew into Chicago, took an Uber to this business and bought the vehicle, driving it back to Ohio the same day. About a week later we saw that they had swapped out the inner dual tires for some bald ones.
When I contacted our sales rep, he said he would forward the complaint to the owner. Crickets. I asked to be partially reimbursed for having to buy two new tires. When I submitted a complaint to the Chicago BBB, the owner Kevin, tried to say that we have complained about the wrong company since their corporate office was in another state.
When I called him out on this lie, he then emailed me and said that I had an opportunity to inspect the used truck. Inspect for his fraud? I hope that anyone who is considering doing business with this charlatan reads this.
This report was posted on Ripoff Report on 10/13/2021 09:56 AM and is a permanent record located here: https://www.ripoffreport.com/report/freeway-ford-lyons-illinois/swapped-inner-tires-bald-ones-1512753. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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