Complaint Review: Frontier Airlines - Skyway Robbery -
Frontier Airlines - Skyway Robbery Cheap fare until you add on charges for seats, carry-on, checked bags, beverages and snacks.
After booking, I went to the website to pay for seats, bags, etc. Was unable to complete form because I could not fill in contact info. Had to call customer service and wait on hold. When connected, rep informed me that, since I had booked thru a third party carrier, I had to call them to get access to that part of the form. Rep was very nasty. When I was thru paying for everything, I had paid 75% over the cost of airfare.
Flight going out was only slightly late. However, they were 2 hours late taking off on return. This was NOT weather-related. They were waiting for luggage from another flight and three bags of ice. Then they had a navigation problem. We waited on the plane all that time.
After landing, it took one hour to get our baggage. They had 8 flights listed for one baggage carousel.
Do NOT fly Frontier.
This report was posted on Ripoff Report on 08/05/2019 06:28 PM and is a permanent record located here: https://www.ripoffreport.com/report/frontier-airlines-skyway/cheap-fare-add-charges-seats-1483026. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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