Complaint Review: Gage Diamonds - Chicago Illinois
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- Author Confirmed
- Gage Diamonds 165 w Chicago ave 202 Chicago , Illinois United States
- Phone:
- Web: Gagediamonds.com
- Category: clothing and j jewelry sales, watches
Gage Diamonds Gagediamonds.com Scammed watches, not responding Chicago Illinois
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Ordered 2 watches July of 2022. (BTW just reporting now as I had to travel out of country for work, now returned)
Received empty boxes on arrival via FedEx.
Emailed company of the issue, and they just gave me the run around instead of providing replacement watches.
Back and forth email chain of at least 10+ messages. Ending with me following up 3 separate times with no response. Last advice they gave me was to file a complaint with Fedex which I did. Fedex advised they have a contract with this business and all complaints must come from them, not a customer.
I let them know that and they then asked for my case number I filed (again just to delay, maybe they thought I was kidding about filing)
Then that was last message, me providing case number and a screenshot.
After that is when I sent 3 more follow ups.
Nothing. No response. No more action from their end, which is not right and ridiculous.
Please help and thank you.
This report was posted on Ripoff Report on 04/05/2023 11:09 PM and is a permanent record located here: https://www.ripoffreport.com/report/gage-diamonds/chicago-illinois-dotcom-1525570. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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