Complaint Review: Gearhead Engines and More. (ATK remanufactured motors) - Grand Prairie Texas
Gearhead Engines and More. (ATK remanufactured motors) Had two motors go bad neither got even 3000 miles. Warrenty is expired even though it was Sept. 2018 before we got the first motor replaced. Grand Prairie Texas
I purchased my remanufactured 2.5 Jeep motor in Aug 2016. I purchased the Gold Warrenty which was the no fault Warrenty. Before I even reached my break in miles at 500 miles it started making the most horrific clacking noises in the front lower part of the engine.
The Mechanics located the problem in the timing chain. The overhead cam was sliding forward and making the timing gear hit the cover. So the Warrenty people only okayed to replaced a bolt that holds the cam and the timing gear tensioner. I drove it for a while and it started to make more noises so I returned it to the shop.
This time the Warrenty people agreed to replace the timing gear and chain. This lasted for a short time and noises returned. They finally pulled the valve covers off and found that when the engine was rebuilt that the block was probably not good.
It was finally decided by the Warrenty people that they would replace the engine. By time we received the new engine and I was able to get scheduled in the shop it was Sept. 2018 over two years since I purchased the original engine.
Having the motor swapped out of course cost me the labor again, plus the cam walking in the other motor had damaged the gears on my distributor so I ended up purchasing new parts that I originally had. But hey they did replace the motor. The motor seemed to run fine, after the break in we changed the oil and all seemed good.
I’m retired and handicapped so I don’t drive much, in fact since Sept 2018 I haven’t even put the 3000 miles on recommended for my first oil change. I got up this morning Jan 15, 2020 and went to the Doctor. When I came out and started my Jeep it started making a horrible clicking noise. I thought surely it’s something simple. Nope I’ve lost a piston.
Guess what no Warrenty. Only offer was a discount. Two motors in less than three years id think they would want to replace it. Especially if they sell as many as they claim without any problems. I can’t believe that any Company would not have something set aside for these kind of incidents.
Their Salesmen tells me they sell 9000 motors a year and don’t have any problems. Well either he’s lying or they surely have the poorest business model I’ve ever dealt with.
This report was posted on Ripoff Report on 01/15/2020 12:35 PM and is a permanent record located here: https://www.ripoffreport.com/report/gearhead-engines-atk-motors/gr-prairie-texas-two-bad-got-1490439. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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