Complaint Review: Genuine Replacement Parts - Mary Esther Florida
- Genuine Replacement Parts 210 W Hollywood Mary Esther, Florida United States
- Phone: 877-98-4335t
- Web: www.genuinereplacementparts.com
- Category: parts, appliance repair
Genuine Replacement Parts Will not refund money when incorrect oven parts were returned. Mary Esther Florida
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I ordered new chrome oven racks for my Whirlpool Stove, from Genuine Replacement Parts, Inc.. They sent me oven racks that were the incorrect size and wouldn't fit my oven. I contact them received an RMA and followed their very specific policy for returning parts. I followed their instruction to the letter and returned the oven racks for a refund.
I had to keep sending emails asking about the refund. Two and a half months later, I received an email telling me the racks had burn marks on them as if the were used in an oven and they wouln't refund my money. This was a total lie because these racks were too big for my oven, so there wasn't any way I could use them to cook anything. There was no assurance they didn't utilize used racks to take these pictures just to scam me out of my refund of $105.00.
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This report was posted on Ripoff Report on 08/12/2020 12:22 PM and is a permanent record located here: https://www.ripoffreport.com/report/genuine-replacement-parts/mary-esther-florida-refund-1498706. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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