Complaint Review: giftly -
- giftly United States
- Phone:
- Web: giftly.com
- Category: gift cards, Gift Card Buyer
giftly OMNICARD i was sent a 10.00 gift card by someone who used giftedly for the purchase and after about 2 weeks the card had still not been received so I contacted them thinking it would be a simple matter to replace the card since I had all the required information
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Here is what happened and why this COMPANY is being listed. Around last december 2018 I was notified that I would be the recipient of a 10 gift card that had been sent to me as a gift and unfortunately it was never received. I notified the sende r as this fact and she offered to call and find out the info which was found out; then the fun really began as the people at giftly did not want to help me out at all and required lots of phone calls in order to get an answer
so after jumping through what seeemed like at least 2 dozen hoops I received some information that they said I need to contact OMNICARD to resolve the issue which I did but again to no avail. Finally after months of correspondence we are going on at this time about 4 months of correspondence but wait it gets better with age!!!! I was able to make contact via phone certainly not for lack of trying with someone at OMNICARD who stated that I need to fill out information and send it in with a copy of what I had. So I did this fully expecting there to be no response or a lackluster effort of a response which proved to be an accurate assumption on my part, so once again it was off to email land where they eventually denied my claim despite all the proof I had presented to them with EXACT dates as to what had happened.
Through this research effort I was able to determine that the card that supposedly was purchased and sent to me had been used at a town and Country car wash in Huntington Beach CA on a date after the original card was purchased . The funny thing is I have never in my life ever visited this particular business so I never found out where my card was and felt completely ripped off Bottom line is NEVER NEVER EVER USE GIFTLY for anything on yelp i would give them a negative 100 star review if I could.
This report was posted on Ripoff Report on 04/27/2020 12:59 PM and is a permanent record located here: https://www.ripoffreport.com/report/giftly/omnicard-i-sent-gift-card-1494537. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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