Report: #1485594

Complaint Review: GoAnimate (Vyond) - Maryland

  • Submitted:
  • Updated:
  • Reported By: John — Takoma Park United States
  • GoAnimate (Vyond) Maryland United States

GoAnimate (Vyond) GoAnimate for Schools Removed Videos Maryland

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I had a subscription at GoAnimate For Schools for two years, producing more than 70 videos.  Last year I received a notice that GoAnimate For Schools was being retired, and that it would not be possible to make any more videos after June 30.  Fine.  But when June 30 rolled around....all the videos I had made were GONE. 

I have contacted the new Vyond site (GoAnimate became Vyond) and have been given a form letter "sorry your videos are no longer available" notice.  At no time was I told that the videos my students and I created would simply VANISH and be IRRETRIEVABLE.  My students are heartbroken and feel betrayed by a company which simply trashed their hard work.  Disgusting.  

I continue to refuse to believe that these videos don't exist, anywhere.  If I could just be given access to them I would post them privately to YouTube to preserve them...but even this option hasn't been offered.  Just terrible treatment of a teacher and once-enthusiastic kids. 

This report was posted on Ripoff Report on 09/26/2019 05:26 PM and is a permanent record located here: https://www.ripoffreport.com/report/goanimate-vyond/maryland-schools-removed-1485594. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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