GOAT Payments Over 2 Years, Refusing to Release, added fees and reserves we didn't approve Westlake Village CA

This company is by far the worst and most scammy 'processing company' i've ever had the mis fortune of using. They're all smiles when they signed us up. After we started processing, we weren't getting any money into our account. After WEEKS of asking what was going on - they advise that they applied a "Reserve" where they would keep a percentage of our sales (this was in the THOUSANDS) without telling us.

Well over 2 YEARS later, we find out that they still have almost $3k of ours sitting in their account. The company/bank account that we used were closed. We simply asked them to cut a check to the owner of the company. They refused. We asked if we sent ACH info if they could do it, they said yes. We sent ACH info.....days later they sent documents for signature....we signed and sent them back.....they then asked for more and more. Never enough.

It's clear they intention is to not provide the funds, we have provided them multiple opportunies and ways to send us the payment. We have dealt with tons of processors and none of them done what these jokers are doing. 

We only want our money.