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Complaint Review: GoldCo Business | GoldCo™ Verified TRUSTED Business consumers can trust. Gold & Silver precious metals IRA investment providers. Goldco committed mission to help consumers with simple, effective proven options to safeguard and grow their retirement savings Los Angles California - Woodland Hills California

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  • Reported By: ED Magedson - Founder, Ripoff Report — Tempe Arizona United States
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  • GoldCo Business | GoldCo™ Verified TRUSTED Business consumers can trust. Gold & Silver precious metals IRA investment providers. Goldco committed mission to help consumers with simple, effective proven options to safeguard and grow their retirement savings Los Angles California 21215 Burbank Blvd Suite 600 Woodland Hills , California United States

GoldCo Verified Safe TRUSTED BUSINESS REVIEW: GOLDCO #1 Gold IRA Provider Founded in 2006, Goldco is a privately held company in Los Angeles specializing in wealth and asset protection with physical gold and silver.  GoldCo offers diversifying retirement portfolios, the chance to open precious metal retirement accounts. Investors can purchase precious metals from the company for non-retirement purposes. Goldco has been named the #1 gold IRA provider in the U.S. by Inc. 500.

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 Ripoff Report REVIEW /Commitment to Customer Satisfaction  

GoldCo joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers. What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously, and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.


By ED Magedson - Founder, Ripoff Report

oldCo approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at GoldCo did just that.


"How We Help” 

Have you thought about placing precious metal assets in your individual retirement account (IRA)? Many individuals, just like you, are building their nest egg with a Self-Directed IRA. At Goldco, we have helped facilitate the set-up of thousands of Self-Directed IRAs for people seeking a way to diversify and protect their retirement savings.

What We Do

Goldco is one of the leading precious metals investment providers in the country. It facilitates the opening of Self-Directed IRAs for individuals seeking to protect their wealth by diversifying their portfolio with precious metals. There are two ways that the Goldco team offers the purchase of precious metals:

  1. Direct Purchase: Buy gold or silver directly and Goldco will ship the metals to an individual or to a depository, where they will be securely held in the individual’s name.
  2. Self-Directed IRA: Transfer a portion of your existing retirement account to a Self-Directed IRA where earnings may grow, tax-deferred.


Investing for retirement can be complex and uncertain, but it doesn’t have to be. With more than a decade of experience and thousands of satisfied customers, the Goldco team remains committed to its mission to help individuals with simple, effective and proven options to safeguard and grow their retirement savings. The company’s long-standing reputation for excellent customer service, high ethical standards along with precious metals education and resources positions Goldco as a preferred precious metals provider.

“The Goldco Team worked effortlessly in rolling over my late husband’s retirement account into precious metals. I’m pleased with their thoughtfulness during this difficult transition and would recommend such a partnership with anyone seeking to balance their portfolio. I sleep a little better at night knowing they’ve got my back. Thanks Everyone and I look forward to protecting and enlarging my asset.” – B Ross, Verified Customer, Google Review, 5 Stars

“My recent purchase of additional precious metals thru GoldCo was an excellent experience. I have made several purchases with GoldCo over the years and each occasion was handled with extreme detail and accuracy.” – Willie of Baton Rouge, LA – Verified Customer, Consumer Affairs, 5 Stars

“Everyone involved in my purchase were professional and courteous and especially excellent communication. Just to be told what was going on with my transaction from the company that was sending me my check was great. The purchase of silver went very smoothly. I give Goldco 5 stars.” – A. Avalos – Verified Customer, TrustPilot


Goldco’s mission is to help its customers maximize the diversification of their investments by offering the protection of alternative assets such as physical gold and silver. Goldco has always been a respected industry leader in the precious metals space. Customer care and satisfaction are our number one priority, and that has allowed us to maintain an A+ rating with the Better Business Bureau, and the highest of consumer ratings. We not only value our relationships with our customers but with our employees as well. When you become a Goldco customer, you become a member of our extended family.”

"At GoldCo we pride ourselves in using the highest quality SERVICE.

Gold and Silver Continue to Soar

Gold and silver have surpassed analysts’ expectations and will only continue to gain value as the world economy weakens. How far will they continue to climb?

We’re not even two-thirds of the way through the year and gold and silver have already taken out the price targets that Wall Street analysts set for them at the beginning of the year. Back in January the analyst average for gold was a little over $1,300 an ounce and the average for silver was a little over $16 an ounce. Even the most bullish gold analysts saw gold topping out at $1,475. Yet just last week gold broke through the $1,500 barrier and silver topped $17. Where will they go from here? Visit our website to understand more.


As stated above, GoldCo is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at GoldCo and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give GoldCo a positive Rating. GoldCo made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.


Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. GOLDCO is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

We conduct regular training for our sales and customer service departments about our products, the value and availability of our metals as well as how to provide information for investors who are considering adding precious metals to their portfolios.

We have implemented multiple ways for subscribers to opt in / opt out of emails at any time for any reason.

GoldCo is dedicated to customer satisfaction the team at GoldCo has committed to work with their clients until they feel successful. Their customer service team will answer any and all questions as quickly and efficiently as possible. They are dedicated to the success and happiness of their clients and will continue to work with you every step of the way. GoldCo receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at

This kind of dedication to customer service means that GoldCo will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with GoldCo, you are invited to contact them directly via email: (again, please be sure to cc: so we can keep track of the company's response and to insure customer satisfaction). You can call GoldCo directly at (855) 201-0356.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with GoldCo, or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past.  Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days.  The member business must err on the side of their customers.  Otherwise the member business is off the program.

Ripoff Report has determined that GoldCo meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with GoldCo.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about GoldCo’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.

Written by,

ED Magedson - Founder, Ripoff Report consumers, for consumers
Ripoff Report

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This report was posted on Ripoff Report on 10/28/2020 05:04 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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