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Report: #1496766

Complaint Review: The Golfer's Pick -

  • Submitted:
  • Updated:
  • Reported By: DavidG — United States
  • The Golfer's Pick United States

The Golfer's Pick thegolferspick.com Sold a very poor quality product and then wouldn't answer the phone, email, or customer support messaging to remediate the situation.

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Stay away from the Golferspick net as it’s poor quality and the company has not responded to my requests for remediation!  I thought I purchased the perfect practice net, which also came with a small mat to hit golf balls at home.  After the first day of use the strap that holds a bullseye, and also acks as a force diffuser, ripped away from the main net fabric.  I emailed the customer support contact address, and did receive a response from Andy whom I believe is the owner. 





Andy responded and sincerely appeared interested in helping me with my issue, and asked for a picture.  I sent him the requested picture and I never heard from him again.  On Day 2 of using the net and mat, the mat started to fray, with the three separate simulated grass level areas also separating from each other.  I once again emailed these pictures to Andy, and never heard back.  After the 5th day of use I actually had a ball go through the net, and fortunately no one or nothing was hurt. 





When patching the hole in the net I also noticed the material in one of the corners was completely ripping away from the frame.  I sent Andy pictures of both of these issues, and never heard back.  The bottom line is I spent a lot of money for product that started falling apart after the first day of use, and the company apparently is not interested in honoring any warranty or ensuring I am a satisfied customer.  Please don’t put yourself in this same situation, and DO NOT BUY THIS PRODUCT!

 

This report was posted on Ripoff Report on 06/24/2020 07:18 PM and is a permanent record located here: https://www.ripoffreport.com/report/golfers-pick/dotcom-sold-poor-quality-n-1496766. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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