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Report: #1478338

Complaint Review: Good Sleep Co - San Francisco CA

  • Submitted:
  • Updated:
  • Reported By: Holly — Bonita Springs United States
  • Author Confirmed What's this?
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  • Good Sleep Co San Francisco, CA United States

Good Sleep Co They claim in writing, returns for 30 days from delivery. When i requested a return, they claim it's 30 days from order date. San Francisco CA

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Mar 27, I ordered product via internet. Took over 2 wks to get to me. This product did not work for me at all. "Return Policy" states you can return 30 days from DELIVERY. In asking for a return on Apr 28, they screen shot and sent me their "money back guarantee page" telling me I do not qualify for a return as you have to initiate return within 30 days of your ORDER date.

So there are two different policies, depending on which link you click on (or what is convenient for them). THEN they also say that of the $30 I spent, there is a $15 "disposal fee" for the tiny 1" gadget. You pay shipping back plus 50% of your refund is eaten up for them to toss in the trash. Basically, returns have changing dates and fees, making it impossible to "get a refund" on a product that doesn't work for you.

This report was posted on Ripoff Report on 05/07/2019 06:55 AM and is a permanent record located here: https://www.ripoffreport.com/report/good-sleep/san-francis-ca-claim-writing-1478338. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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