Report: #1499824

Complaint Review: Google Cloud Services - Mountain View California

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  • Google Cloud Services 1600 Amphitheatre Parkway Mountain View, California United States

Google Cloud Services Google, Google AutoML Google Cloud Services Charged Me $160 For A Useless Product Mountain View California

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I heard Google Cloud AutoML was a great service, that it can train models with up to 98% accuracy.  Uploading my data was difficult and I had to go through a third-party service, but once that was done I found out they were giving me $342 in credits.  Whoopee!  It turns out I misread something, and they ended up charging me $160.  However, the model I paid for was completely useless: after 24 hours of training, it was only 74% accurate, as opposed to the 98% I was expecting. 

I didn't even download it, I just deleted it so I would not be charged more for hosting it.  I asked Google Cloud for help, and they said I would have to pay to upgrade my account to receive support.  I paid money and I received in return a product that is worthless to me, that added no value to my life or my business.  I will not be using Google Cloud AutoML again.

This report was posted on Ripoff Report on 09/14/2020 09:13 AM and is a permanent record located here: https://www.ripoffreport.com/report/google-cloud-services/mountain-view-california-1499824. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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