Graham Heating and Air Conditioner Overcharged for Duct Cleaning and Sold unwanted UV System Largo Florida

So they cold called my Mom and set up an appointment to clean out the ducts in her house.  They originaly told her it would be a couple of hundred dollars.  My Mom has a 1400 square foot house.  Normal estimates for duct cleaning of a 1500 Sq Ft house are between $300-500 dollars.  My Mom was charged $2160!!!!!

Then they scared my Mom and convinced her that she needed a dual UV system to kill bacteria.  My Mom does not have respiratory problems but they scared her so much that she agreed.  Online searches reveal pricing for a system as $350-$800.  My Mom was charged $1595!!!!

I called the company and got a copy of her invoice.  I asked for the copy of the initial estimate and the company didn't provide one!!!  They only do the work and provide a whopping bill at the end.  At this point it looks like my Mom signed for the work and the invoice was filled in later.  The men doing the work demanded my Mom pay with her credit card.

I had called my Mom when the technicians were at her house and had asked her how much the duct cleaning was going to cost.  She said a couple of hundred dollars.  This was on Friday.  On Monday I looked at my Mom's credit card statement online and saw a charge for $3845!!!!

This company scams single ladies and scares them into paying the bill!  My Mom gets $3000 a month from my Dad's pension.  She never would have signed up for something this expensive.  Nor would she have bought a UV system.  She doesn't even know what it is.  I know because I asked her when the company sent me a copy of her invoice.

Graham Heating and Air Conditioning of Largo Florida preys on customers. 

Get your qupte upfront so you don't get forced into paying an outrageus bill.  At most my Mom should have paid $1500 (and that's on the high end).  Now my Mom is stuck with a $3845 bill.  She is currently in tears and will be making payments for the next 2 years to pay off this scam.