Complaint Review: Granite State Hedgehogs - Franklin New Hampshire
Granite State Hedgehogs boarded my hedgehog for two weeks and gave me back a completely different animal. Franklin New Hampshire
I boarded my hedgehog with Granite State for two weeks, and when I came back, they gave me a different animal. I have tried many times to figure out what happened, but have gotten nowhere, and now they refuse to respond to me. I cannot recommend Granite State to anyone.
I boarded my 3-year-old hedgehog for two weeks back in March. When I went to pick her up, they gave me back what appeared to be a completely different hedgehog:
1. She was drastically larger. She gained nearly 50% of her body weight.
2. She had darker ears and new markings on her forehead.
3. She had a permanent scar that disappeared.
4. She had a completely different disposition- our hedgehog was extremely friendly and happy before.
Obviously, I was incredibly concerned. Granite State insisted that she just ate a lot. My vet confirmed that those sorts of changes couldn't have happened in a year, much less two weeks.
As I mentioned, I have tried many times to figure out what happened here. I got a number of different responses from Ayane and Jay from Granite State, none of which were acceptable.
For example, I was told "hedgehogs change color sometimes," which is simply untrue for hedgehogs of this age. Through all of this, I felt that Granite State was trying to blow me off and get me to stop asking for explanations.
I am completely devastated at the loss of my pet, and I feel completely powerless here. Talking to Ayane and Jay from Granite State was like talking to a brick wall. Eventually, they stopped answering me and even blocked me from messaging them via their business Facebook page.
Please don't make the same mistake I made, and look elsewhere for hedgehogs and hedgehog boarding.
This report was posted on Ripoff Report on 09/20/2020 08:26 PM and is a permanent record located here: https://www.ripoffreport.com/report/granite-state-hedgehogs/franklin-new-hampshire-two-1500064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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