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Report: #1507940

Complaint Review: Granite Telecommunication, Quincy MA - Quincy Massachusetts

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  • Reported By: Rob — Los Angeles ca United States
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  • Granite Telecommunication, Quincy MA 100 Newport Ave. Ext Quincy, Massachusetts United States

Granite Telecommunication, Quincy MA Granite Telecommunication - lying sales Agent, switch and bait, scam billing practices. Granite sales Lied to Get us into contract and will not honor agreed monthly billing price Quincy Massachusetts

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We did an agreement with Granite Telecommunication for our store for Broadband services as the Mall only has Granite. We agreed on  $120+ tax monthly pricing with the Sales Agent but as soon as the bill started coming - the monthly pricing was always way to higher in the tune of $178-$180 a month. We emailed the sales agent multiple times and we were told to stop nitpicking. Granite and its sales agent did a bait and switch and lied to us to get us to sign an agreement and after we signed it start billing much more than what was agreed. This company is a scam, stay away from this company and do not sign any LOA they send you. Stay very far away from this company unless you like to get scammed on billing, deal with rude customer service.

This report was posted on Ripoff Report on 05/11/2021 09:19 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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