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Report: #1511125

Complaint Review: Great Neck Motorsports - Great Neck New York

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  • Reported By: Port Chester Driver — Port Chester United States
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  • Great Neck Motorsports 300 Great Neck Road Great Neck, New York United States

Great Neck Motorsports I had a horrible experience with an offensive and disrespectful salesperson with bait and switch tactics and false advertising and racist comments. Great Neck New York

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I tried to purchase a 2017 Mazda3 Touring for my mother listed both on cars.com and their own website for 12,990 after the initial downpayment of 1995 according to their own description on their website. I called the dealership and spoke with Tamika more than 6 times and once with Brian and every time asked if there were any hidden fees I should be aware of, besides the standard title and registration and state sales taxes. I was told there were no hidden fees and to read their disclaimer on their page which I am including below. I Made an appointment, took a day off at work to go and purchase the car. 

As soon as we arrived Brian the salesperson proceeded to inflate the cost of the vehicle before taxes and registration and financing charges to over 19,000 including reconditioning fees and Carfax report and other bogus charges. when I pointed out that the car had a slashed tire with gashes on the side, and one of the running sideboards was taped, and the backlights were taped blacks to hide possible cracks. He started to scream and berate us, calling me stupid and when my mother asked for a Spanish-speaking salesperson he proceeded to make racist and xenophobic comments and call us uneducated people and stupid. He screamed and became very aggressive towards a 63-year-old woman. 





It cost us over 500 USD just to visit their used car dealership between cab fares and my lost wages. I do not wish this experience on to anybody. please be aware of their deceitful tactics and non-existing customer service. 

I have attached their own website description to show that they lied basically about everything, from the price to their transparency, to their ability to cater to Spanish-speaking customers or the quality and conditioning of their cars. 

GreatNeck Motorsports was previously known as Baron Motorsports since 1959, Our hand-picked vehicles are pre-certified by our factory-trained technicians with a complete 125 point check and are now in pristine condition and they come with an Accident-free clean Carfax buyback guarantee, we have attached a free Carfax vehicle report to each and every vehicle on our web site with a detailed vehicle history report, our advertised price and payments are reflected after the initial down payment of $1995, for your convenience, we have attached the original factory MSRP window sticker of this vehicle, which has the list of all factory options and price when this vehicle was built New. We also offer lease and financing terms up to 96 months to fit your monthly budget, our online advertised price, and in-store prices are fixed prices, final monthly payments are based on your credit score subject to bank approval and do not include finance charges, sales taxes, and Dmv prep charges, These are bank-purchased lease return vehicles and are to be financed to take advantage of advertised payments and special price. If you choose to finance, you can pay off the car loan as soon as you want without any prepayment penalty. We have 18 Nationwide Prime and sub prime lenders, including 10 credit unions, we get everyone approved regardless of their past credit history, For our bilingual clients, we have 4 Spanish-speaking employees for your convenience, we have reduced our Internet price to the lowest in Tri-state by offering our customers hassle-free Non-negotiable, one fixed price for all, our focused sales process is with full honesty and integrity, customer satisfaction has always been our goal, we are ready and equipped to deliver your car within an hour, Come and enjoy the hassle-free shopping experience, 





https://www.greatneckmotorsports.com/used/2017-mazda-mazda3_4-door-touring-20451

https://www.cars.com/vehicledetail/adb82d6c-3057-4ba0-ad02-2681a968c869/

 

 

This report was posted on Ripoff Report on 08/18/2021 04:09 PM and is a permanent record located here: https://www.ripoffreport.com/report/great-neck-motorsports/new-york-i-horrible-offensive-1511125. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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