Great Sports Saferwholesale Never received item yet it cost me over $600.00 New Lenox Illinois

5/1/20 I placed a order for two spin bikes. 5/18/20 they said they forgot to ship they will ship ,should arrive 5/21/20 .  I never recieved item but on 6/2/20 a trucking company said they will not deliver because badly damaged (O S and D )orverages shortages and damage claim the trucking company said they filed . I recieved no paper work and signed nothing. Several calls to Great Sports , Its like talking to a bunch of kids , put on hold for long periods ,person handling it not in ,forgot to process refund ,were many of there responses .

I had to ask are you sending me a replacement or are you fixing what was the damage and resending ??? They said they are all out and already sold my two and arent getting anymore. When i recieved my credit card statement Great Sports charged me $558.98 for restocking fees I did not send the bikes back I never saw them .That was the trucking company. I really have no idea if it was the bikes were ever shipped , i think it was just a box of parts .

After telling my situtation to my credid card company they reversed the charges then the sided with Great Sports and im out over $600.00 because they charged me intrest wile i was arbutrating . I you plan on buying from thies kids they are very good at delays , excuses and deception Telling you everything you want to here before the sale is made .