Complaint Review: Green Street Communities DEREK JARR - Phoenix Arizona
Green Street Communities DEREK JARR Green Street Communities GreenStreet Custom Homes Green Street AZ Green Street Custom Homes AZ Greenstreet Communities AZ THEY CAME IN MY HOME AND DAMAGED MY HOME, THEY ARE DENYING TO FIX A CLAIM THEY ISSURED DURING MY WARRANTY PERIOD Phoenix Arizona
First, Id like to say, that 1 star is very, very generous for this company.
Second, Id like to say, if you are interested in buying a home, or ever hear or see the name "Green Street Communities" or its affiliated name, RUN, RUN AS FAST AS YOU CAN!
I purchased my home brand new last year and was told, everything in the home was under warranty and would be covered by Green Street if anything was to go wrong.
My home had multiple cracks on the walls, almost in every room. I called this company a few months after moving in and told them, I'd like them fixed, Tyler ( an ex employee of theirs) told me not a problem, right now they were having staffing issues, to wait it out, plus if I waited till December time frame, they would be ok with staffing and the house would of settled more and more cracks would show and they could fix them all then no problem.
Well then, another issue started happening around November. I started smelling a really, really strong Mildew from my master bedroom. Now I have a 6 year old daughter at the time that slept with me in the bedroom, mildew and mold can be VERY bad for a child to inhale. I put in the work order ( I was still within the 1 year warranty) Tyler, and a few other workers came to the house, and tore a GIANT hole on my wall, thinking there was a leak coming from the shower, he checked and said everything was dry, it wasn't from the shower, but maybe a leak coming from the roof, onto the foundation and inside the wall. WOW.
A BRAND NEW HOUSE with a ROOF LEAK!?!?!! They pulled out the rug, and told me they will be back THAT DAY (in few hours actually) to patch the hole, repaint, and inspect the roof. They told me the issue could be a lot worst, because now the integrity of the foundation could be in jeapordy and the amount of damage is unknown till they can inspect.
Few hours go by... "Yea, Yea we're gathering a few things, we will be right there...." Now its time to put my daughter to bed, and they stop responding.
Mind you, this was in DECEMBER 2019.
I texted Tyler over and over again, and he tells me "Im sorry I am no longer with GreenSteet" NOW I WONDER WHY.
I have sent a total of 28 emails, I have called and called and called.
I have been told, "Ok we have a contractor now, he will reach out to you and get all of this fixed for you" Finally I thought, until the contractor tells me a few days later "Sorry, we cannot work with Greenstreet, but Good luck!" mmmmmhhh
Ever since this, I have been told, because of COVID, we cannot help you, but promise we will, first week of May.
It is now May 20th, and I am being told, sorry we just cannot and will not help you. You are on your own.
I am sorry but I purchased a BRAND NEW HOME!!!!!!! With a WARRANTY THAT YOU COVERED FOR ONE FULL YEAR!!!!!! MY CLAIMS WERE MADE DURING THAT ONE YEAR, YOU HAVE LEGAL OBLIGATIONS !!!!!!!!!!!!!!!!!!!!
Not only they are not doing what they are LEGALLY obligated to do, they DAMAGED MY HOUSE EVEN MORE and REFUSE TO FIX THEIR OWN DAMAGE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I urge ANYONE, I mean ANYONE to stay as far away as possible from this company, and tell EVERYONE you know the truth about this company.
This company SHOULD NO EXSIST, plain and simple. I will now seek legal representation and make sure I will do everything to my power to bring this company down, along with Derek. Crook, who promises things and never do what they are suppose to!! I have been in Afghanistan this entire time since December and am only asking them TO DO THE RIGHT THING!!!!!!!
Now you know my experience and can take it from me, this company will not last long, and will make sure I do my part to spread the word. Word of mouth and social media will serve them justice, and I will not rest till justice is served.
This report was posted on Ripoff Report on 05/19/2020 10:30 PM and is a permanent record located here: https://www.ripoffreport.com/report/green-street-communities-jarr/phoenix-arizona-custom-homes-1495434. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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