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Report: #1498158

Complaint Review: GutterShutter - Cincinnati Ohio

  • Submitted:
  • Updated:
  • Reported By: DougE — Indianapolis Indiana United States
  • GutterShutter 11820 Kemper Springs Dr. Cincinnati, Ohio United States

GutterShutter Queen City Gutter Systems They don't know how to install their product and will cause great expensive damage to your home. Cincinnati Ohio

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They don't know how to properly install their own product. 7/28/2020 Guest Don't deal with these people. In 2016 I contracted to have my gutters replaced. There was nothing really wrong with the existing gutters, I just wanted the leaf guards. When the gutters were installed the eaves were in excellent condition. The fascia and soffits were all of sound wood with no damages. In October 2019 during a home inspection on an unrelated matter, the inspector found damage to my eaves over the garage. I had a couple roofing contractors come out to look at it and they said that the damage was probably due to the gutters. GutterShutter sent someone out to look at it in December.

They said the roof damage had nothing to do with the gutters. Now it is three-some years later since the initial installation and not coincidentally the gutters’ poor design and installation have caused damage to the eaves all around my house. I had several roofing companies come out and they were unequivocal that the damage to fascia and soffits is because the gutters are not draining the water away properly.

In some places, the drip edge was forced under my shingles and the shingles were forced up and not able to drain water from the roof properly In other places it is clear the drip was not properly installed and ice dams were not installed. Mine was a high quality roof and not very old. Perhaps the installers didn’t fully understand, being gutter people and not roofing people, how their installation affected the roof.

Since December 2019 the damage all around the house is more obvious, a good deal more extensive and certain to become much worse. The roofing companies I have had out for quotes are unanimous and unequivocal that the gutter installation damaged the roof and caused the eaves to rot. I sent the company a registered letter May 18th, 2020 further explaining the situation and inviting them to participate in remediation and repair. They didn’t respond at all. From other complaints about the same damage and the non-response, they do business this way. They'll cost you thousands if you buy from them.

This report was posted on Ripoff Report on 07/28/2020 02:10 PM and is a permanent record located here: https://www.ripoffreport.com/report/guttershutter/cincinnati-ohio-queen-city-1498158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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