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Report: #1534731

Complaint Review: Hacenor Oxygen - QingDao China

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  • Reported By: Robert — San Diego United States
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  • Hacenor Oxygen 190 Zhuzhou Rd QingDao, China Afghanistan

HACENOR OXYGEN Sham product and refund policy QingDao China

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Stay away from HACENOR Oxygen. This company sells low-grade products while hiding behind a deceptive refund policy. I bought their oxygenator, which turned out to be a complete piece of junk. The kicker? The real company name, “QINGDAOHAIENNUOGONGMAOYOUXIANGONGSI,” only showed up after I made the PayPal payment, raising immediate red flags.

When the oxygenator didn’t work as expected, I reached out for a refund under their advertised 30-day policy, only to discover the fine print: a $50 restocking fee plus an additional 40% fee on the cost of the item. That’s a staggering amount just to return a defective product. Their policy further states that returns sent to the original shipping address won’t be credited, so I had to request their “real” return address. However, they refused to give it unless I agreed to their excessive fees.

The runaround didn’t stop there. They demanded I provide “video evidence” showing that the product wasn’t producing oxygenated air—an impossible request. When I explained this, their responses became dismissive and insulting, as if I was the one at fault for expecting a working product. It’s clear they rely on these tactics to avoid refunds, all while pushing low-quality, ineffective products on customers.

Overall, my experience was nothing but frustration and wasted time. HACENOR’s business practices seem designed to evade accountability and keep customers stuck with their junk products. I’d strongly advise against buying anything from them if you want reliability, honesty, or decent customer service.

 

This report was posted on Ripoff Report on 10/30/2024 09:47 AM and is a permanent record located here: https://www.ripoffreport.com/report/hacenor-oxygen/qingdao-china-sham-product-1534731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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