Complaint Review: Hanover Company - Houston Texas
Hanover Company THREATENED TO EVICT ME AND MY SPECIAL NEEDS CHILD DURING THE COVID-19 PANDEMIC Houston Texas
*Author of original report: Thanks for your 2 cents
*Consumer Comment: Missing Information
I've been living at Hanover King of Prussia Since September of 2019 and have never missed a rent payment. As a small business owner, I had to close my business on March 17, 2020 due to the Covid-19 Pandemic. As a result I faced severe financial difficulties. Hanover Company who rents an apartment unit to me offered a rent deferral program. I filed for a rent deferral on three separate occasions and did not get a response from them.
I then received a notice via mail and at my door that I had to pay +$6400 or vacate the premises. which was very humiliating. I have never been treated like this before. I was a homeowner for 10 years and sold my home last year and now I have to live in a small apartment until I can purchase another home. I am a single mom with a special needs child and Hanover Company threatened to evict me from my residence twice during the Covid-19 Pandemic even after I applied for the rent deferment three times. I went to the leasing office for help, and no one knew what to do, they said only the home office can decide.
The home office did not contact me about my rent deferral request. I told them once this crisis is over I plan to pay all the back rent and future rent. I have never missed a rent payment. After the second request to evict me, I decided to move out and no longer want to be harassed by Hanover Company. They are now saying I am breaking the lease, which is not true. They are the ones who asked me to leave during this Covid-19 Pandemic. They started this ball rolling and now won't take responsibility. Their management is disorganized and treatment is poor.
This report was posted on Ripoff Report on 10/31/2017 06:38 AM and is a permanent record located here: https://www.ripoffreport.com/report/hanover-company/houston-texas-threatened-1409618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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