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Report: #1507773

Complaint Review: Hawaiian Host Inc. - Honolulu hawaii

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  • Reported By: HOWARD — TORONTO Ontario Canada
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  • Hawaiian Host Inc. 500 Alakawa Street Suite #111 Honolulu, hawaii United States

Hawaiian Host Inc. Mr. Rick Komori, Customer Service Specialist Refused To Accept, Nor Address My 89 Year Old Mother's Complaint Professionally And Legitimately. I Am Never, Ever Buying Their s**t Again And Neither Is My 89 Year Old Mother Or Anybody Else That I Know! Honolulu hawaii

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Tuesday, May 4th, 2021 

c/o V.I.P. Corporate Executive HAWAIIAN HOST INC. 500 Alakawa Street  Suite #111 Honolulu, Hawaii  96817 (808) 848-0500    Regarding:  Very Serious Complaint    Dear Hawaiian Host Inc. Executive:    My 89 year old mother who suffers from a Prolapsed Bladder, Heart Condition, Low Blood Circulation In Both Of Her Legs, Along With Arthritis In Both Of Her Knees Which Affects Her Mobility had bought Two (2) Boxes Some Time Ago of your Hawaiian Host Maui Caramacs and unfortunately Both Of Your Expiry Dates Have Well Passed Their Deadline When She Had Bought Them!   

I am Not sure what happened during the manufacturing, packing and/or transportation process, but my mother apparently received a Bad Batch!    In Any Case:  My 89 Year Old Mother does Not Write Letters, Nor Use A Computer Or Cellular Phone And I Have To Do All Of The Letter Writing For Her And In Many Cases, She Does Not Complain Right Away Because Of Her Age And Current Medical Condition Which Is The Reason Of Why The Letter Is Coming To You At This Time!   

Moving Right Along:  My mother would appreciate it very much if You could please provide her with Full Product Replacement (That Are Not Expired) for her Inconvenience so that she Can Enjoy Your Product?    I am Now going to provide You with some Vital Information that I was able to retrieve from the product for your reference and further review.  Thank You.    Hawaiian Host Maui Ceramacs Net Wt 6 Oz  (170 g)  12 Pieces     NCNHHNGN1  BEST BEFORE 02 2021 Upc Code:  0  71873  22899  0         Hawaiian Host Maui Ceramacs Net Wt 6 Oz (170 g)  12 Pieces     NCNHHNGB1  BEST BEFORE 02 2021 Upc Code:  0  71873  22899  0     

If You would like ME to return both boxes back to Your Company's Headquarters, then please provide ME with a Fedex or UPS Shipping Label and I will return them back to You Immediately!    Enclosed, in the attachments, please find pictures of both boxes showing You The Expiration Dates for your reference and further review.   

Moving Right Along:     After I had sent out the full complaint letter out to all of their corporate executives, Nobody Bothered To Respond Back To Me!    In Fact:  I had to call them up to even get any kind of potential assistance and I can see Why They Are Such A Terrible, Untrustworthy Company!    When I called them up on the phone, this Very Rude a*****e Named Mr. Rick Komori, Customer Care Specialist (rkomori@hawaiianpost.com) was beyond Unhelpful, Non-Caring, nor Concerned!  

He did Not Care About My Mother's Needs or Concerns at all!     He only Cared about where and when she bought the product even though my letter was very detailed in its' Full Entirety.     He Not Only Refused To Replace The Expired Boxes Of Chocolate, but the Loser Also Refused To Allow Me To Return The Unopened Boxes Of Chocolate Back To His Company's Headquarters First For An Even Exchange LIKE Most Normal Companies Would Do!   This Creep Who Started Working For The Hawaiian Post Inc. Back In October Of 2020 Acted Like He Owned The Company and does Not Deserve To Be Representing Such A Company Since His Job Is Supposed To Be In Customer Service, Rather Than In Customer Abusive Service!  

If anybody wants to know what this Disgusting Creep Looks Like, Well Here Is His LinkedIn And Facebook Pages For Your Reference And Further Review.   https://www.linkedin.com/in/rick-komori-5766b4119/  https://www.facebook.com/Kagekomori    

Enclosed, in the attachments, please find pictures of the Expired Boxes Of Chocolate, along with a Copy of Mr. Rick Komori's Phony, Negative, Selfish, Greedy Response Letter for your reference and further review.  Thank you.   I will Make Sure that I, nor my business contacts do Not Support, nor do any Kind Of Business With Hawaiian Post Inc. Ever Again!   Thank you. 

Sincerely yours,           

Howard Paul Shore  Angry And Upset Hawaiian Host Inc. Customer On Behalf Of Mrs. Helene Shore, Your Customer   /HPS Enclosures:  Please See The Attachments For Pictures Of The Expired Boxes Of Chocolate And The Negative, Useless, Disgusting Response Letter Coming From Mr. Rick Komori, Customer Care Specialist For Your Reference And Further Review.  Thank You

This report was posted on Ripoff Report on 05/05/2021 10:22 PM and is a permanent record located here: https://www.ripoffreport.com/report/hawaiian-host/honolulu-hawaii-mr-rick-i-1507773. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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