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Report: #1521483

Complaint Review: Hawx Pest Control - Indianapolis Indiana

  • Submitted:
  • Updated:
  • Reported By: Shereen — Indiana United States
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  • Hawx Pest Control 5602 Elmwood Ave., Ste 217 Indianapolis, Indiana United States

Hawx Pest Control Tricked/scammed me into fraudulent contract & would not cancel, had to cancel debit card Indianapolis Indiana

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Scam Artists.

Please do yourself a favor and don't allow these fraudulent pests into your life. A young kid came to my door and I agreed to a one-time spray. They kept trying to talk me into a monthly fee and I was very clear in saying, "THERE IS NO WAY I WOULD SIGN UP FOR A MONTHLY RECURRING SERVICE/FEE. Give me a one-time spray, that's all I am interested in."

So he agrees and sends me the contract. Then texts me that there was a mistake with the contract and that he needs to send me an updated one. I sign, and they do the spray. I need to call them to re-spray because honestly it didn't work and we were still getting ripped up by mosquitos. But that isn't the worst part.

A month later someone comes and sprays without my consent and a $79.00 charge shows up in my account. I call to tell them that I want them to cancel my account and delete my information because I am getting charged for services I didn't request. They tell me that the contract I signed was for a monthly service at $79.00 a month for an entire year and if I want to cancel it I need to pay $200.

I ask to speak with their managers, and they assure me that their manager will say the same thing. I texted the kid who sold me and asked how this happened, he blocked my number after the first text. This is 100% Consumer Fraud and they deserve to be put out of business. Do yourself a favor and RUN.

SEE TONS of other similar experiences across US on YELP:
https://www.yelp.com/biz/hawx-pest-control-indianapolis?hrid=1On5nwv58RUk4GMwu8RHBA&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=%28direct%29

***Update - the only way we were able to stop the charges was to cancel the debit card, because no matter how often I have tried to contact them, they wouldn't allow canx. After I cancelled the card and they kept coming out (even though we told them we didn't want the service).

I called & spoke to a supervisor, advised them I had cancelled the card and was filing a report with BBB, State Attorney General & RipOff Report, and they canx my account. I asked for an email confirmation of cancellation and received it.

This report was posted on Ripoff Report on 09/27/2022 02:08 PM and is a permanent record located here: https://www.ripoffreport.com/report/hawx-pest-control/indianapolis-indiana-contract-1521483. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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