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Report: #1508750

Complaint Review: Hayward's Tax & Accounting Inc. - Climax Michigan

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  • Reported By: gaslightfight — Ovid United States
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  • Hayward's Tax & Accounting Inc. 390 East Maple Street Climax, Michigan United States

Hayward's Tax & Accounting Inc. Negligent service, incorrect tax advice, incorrect preparation Climax Michigan

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Haywards has staffing issues and there is absolutely no management oversight for employees.

As a client, I worked with an assigned tax preparer for over a year. During that year not one issue I had was corrected nor was a tax year filed on my behalf. The whole period was drawn-out due to response times that were over two to four weeks per enquiry, often with me having to write a follow-up email, and often when a reply arrived it did not address the outstanding questions. 

During that period, I managed to have two tax preparations created, I signed them but they were never filed by Haywards. A reason has never been given. I have also asked for a copy of a filing from a previous year. By law they are required to send me a copy. I have not received a copy and I have made many requests.

Towards the end of the 2020 year, my tax preparer stopped altogether replying to my emails even though our prior exchanges had continued to be civil. I phoned and emailed the owners of Haywards directly, to which there was also no reply. The period to file the current tax year passed as I attempted to contact them to resolve issues. 

Fifteen months later, in 2021, I received an email from my assigned tax preparer stating that they were uneducated in the type of tax preparation I required. Which is interesting because I clearly stated my tax circumstances and what I needed to accomplish from the beginning in March of 2020. It was agreed and I was taken on as a client. 

There are a lot more nuances to this horrible experience, I have all the correspondence that lays all of the incorrect tax advice, negligence and incorrect preparation, out. It is just too involved to explain it all here. 

I will incur tax penalties due to their negligence. I have also contacted the BBB and have filed complaint forms with the IRS alerting them to maleficence.

This report was posted on Ripoff Report on 06/07/2021 07:13 AM and is a permanent record located here: https://www.ripoffreport.com/report/haywards-tax-accounting/climax-michigan-negligent-1508750. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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